Many users on Twitter aired their collective grief over attempting to use the HBO streaming service for The Mare Of Easttown finale. The Kate Winslet-fronted detective drama was scheduled to air its finale at 7PM PST. However, as many viewers reported, the experience was marred by the frustrating failure of the streaming giant’s service.
HBO Max Help twitter confirmed the outage:
We’re aware some customers may be experiencing issues streaming #HBOMax and appreciate your patience as we work to resolve this as quickly as possible.
— HBOMaxHelp (@HBOMaxHelp) May 31, 2021
Many users were not content with the situation:
Wait did everyone’s HBO crash or did it load to minute 85 like mine?
— kang🥇 (@jaycaspiankang) May 31, 2021
Me trying to get my hbo Max to work pic.twitter.com/iv5hWkL9iN
— xtine 🚮 (@xtinee) May 31, 2021
thank you to the coder who fixed HBO Max so that everyone could watch “Mare.” I know she’d rather not be the center of attention but I’ve just got to shout her out! pic.twitter.com/e7uE9qyg0r
— Daniel D’Addario (@DPD_) May 31, 2021
who is the mare of hbo max. i need to speak with someone in charge
— hunter harris (@hunteryharris) May 31, 2021
Everybody stop trying to watch Mare of Easttown on HBO Max and let me watch.
— Trent (@BarstoolTrent) May 31, 2021
you had ONE JOB HBO MAX
— jami attenberg (@jamiattenberg) May 31, 2021
Me logging on to Twitter solely to confirm that HBO Max is also down for everyone else pic.twitter.com/E8rRRwWPJy
— Claire Vinocur (@ClaireVinocur) May 31, 2021
Doesn’t look like anything is premiering right now 😅 pic.twitter.com/VYcqSFDwkX
— Evan Naar (@evannaar3) May 31, 2021
What a great show! pic.twitter.com/gDgDPYmAoR
— zd (@_ZD) May 31, 2021
The crash seems to have coincided with the premiere of the episode which lead many on Twitter to think HBO Max’s infrastructure is not ready to stream content to millions of concurrent viewers.
Last Tuesday, HBO Max users also reported an outage. Users then had reported being unable to play anything once they logged onto HBO Max. “Can’t play title,” an error message explained. Total down time appeared to be between two and three hours, according to Down Detector and various social media dispatches.
The rollout of HBO Max has been a roller coaster for WarnerMedia. After initial struggles during the worst of the coronavirus pandemic, the outlet started to gain traction in late-2020, as shows like The Undoing and The Flight Attendant hit just as distribution deals with. It then got additional momentum from an aggressive move to put all 2021 Warner Bros films on the service at the same time they hit theaters.
The Craig Zobel-directed drama series premiered in April to over a million viewers, with the premium network saying its the second-best series to debut on HBO Max.
Created by Brad Ingelsby and directed by Zobel, the seven-part Easttown stars Winslet as Mare Sheehan, a small-town Pennsylvania detective who investigates a local murder as life crumbles around her.