Voice of the late, former LA City Councilmember Tom LaBonge now heard on city’s MyLA 311 call center

California
Councilmember Tom LaBonge stops traffic on Riverside Drive as he kicks off the resurfacing of Clybourn Avenue. project in Toluca Lake Thursday, June 10, 2010. (Andy Holzman/Staff Photographer)

The idea came to her at his funeral, she says, when everyone was standing outside talking about what a great guy Tom LaBonge was and such an inspiration in this city.

Councilwoman Monica Rodriguez swears she felt her old mentor trying to get in touch with her with a question. “Why does it have to stop now?”

He was called ‘Mr. Los Angeles’, with family roots dug deep in this city, all the way back to 1880. There was no bluster in the title, no hype. LaBonge had earned it the hard way, by getting his hands dirty, not waiting for others to do the job.

He traveled with shovels, rakes, trash bags, and safety cones in his trunk, ready to jump out and take charge – rake leaves, clean storm drains, or pick up the trash of people who dishonored his city by just not caring enough to keep it clean. He cared for them.

On his daily, sunrise walks through Griffith Park, his beloved back yard, he would stop to pick up trash, and exhort other hikers to do the same. He was the only city official to have a trash truck named in his honor by the Department of Sanitation.

  • Los Angeles City Councilman Tom LaBonge represented the Fourth District from 2001-15. (File photo)

  • Los Angeles Council member Tom LaBonge, 4th District has his photo taken with Los Angeles City Hall, as they welcome NHL Stanley Cup. The legendary hockey trophy makes its way to the Civic Center Friday, September 21, 2014, commemorating the Los Angeles Kings 2014 NHLChampionship win (Photo by Walt Mancini/Pasadena Star-News)

  • Los Angeles City Councilman Tom LaBonge (File photo by Josh Morgan/SCNG)

  • Councilmember Tom LaBonge hides behind a pumpkin while speaking to the media during the kick off event for the Boo at the Zoo event Thursday October 22, 2009 at the Los Angeles Zoo. The annual Boo at the Zoo event will ge held from 10am-4pm on the weekends of October 24 and 25 and October 31 and November 1, 2009. Many special events await visitors during the event including a creepy Creature Encounter, Pumpkin Patch Place, Haloween Down Under and the Birds of Halloween exhibit. This year the zoo is offering a dollar off the price of admission for children ages 2-12 that come to the event in a costume.(Andy Holzman/Staff Photographer)

  • Carol Burnett with LA City Councilman Tom LaBonge. Burnett, award-winning actress, comedienne and best-selling author, was honored by the City of Los Angeles for her lifetime achievements with the naming of Carol Burnett Square at the intersection of Highland Avenue and Selma Avenue. The Square is adjacent to Hollywood High School where Burnett attended. Students from the school choir, “H2O” sang “I’m so glad we had this time together,” before Burnett and LA City Councilman Tom LaBonge unveiled her street sign. Hollywood, CA 4/18/2013(John McCoy/Staff Photographer

  • Thurston Owl III, a great horned owl, keeps an eye on councilman Tom LaBonge at the L.A. Zoo. The new L.A. Zoo parking lot is a $13.9-million stormwater improvement funded by the voter-approved Proposition O Clean Water Bond. The project implemented best management practices such as various types of permeable pavement, bioswales, recycled water for irrigation and other green elements to reduce the amount of runoff that flows to the Los Angeles River. It also enhanced the L.A. Zoo entrance by planting native trees, grasses and shrubs and installing educational signage along the promenade. Los Angeles, CA 4-7-2011. (John McCoy/staff photographer)

  • Los Angeles City Councilmember Tom LaBonge greets Rafer Johnson at a press conference near the Hollywood Sign. LaBonge, Governor Arnold Sxhwarzenegger and the Trust for Public Land announced monday that a $900,000 donation from Hugh Hefner and the Playboy Foundation have bridged the gap to save 138 acres near the sign from developers. The parcel of land will be preserved and annexed to Griffith Park. Photo by David Crane/Los Angeles Daily News

  • LA mayor Eric Garcetti and council members Tom LaBonge, Paul Krekorian, Nury Martinez and Bob Blumenfield hoist a bike to begin the annual CicLaVia ride. Thousands of riders took part in the annual ride which closed Lankershim and Ventura blvd. to only cyclists and pedestrians. ( Photo by David Crane/Los Angeles Daily News )

  • Los Angeles city councilman Tom LaBonge arrives with a cardboard likeness of William Mulholland to celebrate the 100th anniversary of the opening of the cascades in Sylmar, CA on Tuesday, November 5, 2013. A celebration was held at the cascades which featured re-enactors from the period and elected officials to mark the event which brought water from the Owens Valley to Los Angeles. ( Photo by David Crane/Los Angeles Daily News )

  • Los Angeles Mayor Eric Garcetti , left with councilman Tom LaBonge issued a proclamation commemorating the 50th anniversary of the passage of the federal Wilderness Act, the first legislation of its kind in the world. On Earth Day, Aprill 22, 2014, the Sierra Club Angeles Chapter in partnership with LA City Councilmember Tom LaBonge hosted an event at 3-Mile Tree in Griffith Park.(Photo by Walt Mancini/Pasadena Star-News)

  • Shan Chao of LA, left, LA councilman Tom LaBonge, leading hike with Betina Papadea to 3-Mile Tree in Griffith Park. Los Angeles Mayor Eric Garcetti issued a proclamation commemorating the 50th anniversary of the passage of the federal Wilderness Act, the first legislation of its kind in the world. On Earth Day, Aprill 22, 2014, the Sierra Club Angeles Chapter in partnership with LA City Councilmember Tom LaBonge hosted an event at 3-Mile Tree in Griffith Park.(Photo by Walt Mancini/Pasadena Star-News)

  • Los Angeles City Council Member Tom LaBonge speaks to attendees of Monday’s John Ferraro Athletic Fields renovation ceremony in Griffith Park. ///ADDITIONAL INFO: LAR.soccerrenovations.0729 – 7/28/14 – Photo by MIGUEL VASCONCELLOS / CONTRIBUTING PHOTOGRAPHER – Several former Olympians, including Greg Louganis and Edwin Moses, join L.A. city officials and private donors to celebrate the 30th anniversary of the 1984 Olympics by renovating the city’s largest soccer field. – GENERIC CAPTION

  • ST. PATRICK PARADE–Los Angeles City council member Tom Labonge participates and shoots photos in the St. Patricks Day Parade in Los Angeles monday. Photo by David Crane/Los Angeles Daily News

  • Los Angeles City Councilman Tom LaBonge was responsible for pushing for a bronze plaque to honor the late LA Mayor Tom Bradley. On April 25, 2019, members of the Los Angeles Memorial Coliseum Commission inducted Bradley into the Coliseum’s Court of Honor. LaBonge died Thursday, Jan. 7, 2021 of cardiac arrest. (File photo by John McCoy, Contributing Photographer)

  • Richard Pink, of Pink’s Hot Dogs, is joined by his wife, his sister and members of the late L.A. city councilman’s family as he dedicates a new hot dog to Tom LaBonge in Hollywood on Friday, March 12, 2021.
    (Photo by Axel Koester, Contributing Photographer)

How many times, Rodriguez says, had they been walking through City Hall or in the elevator on their way to a meeting when Tom would stop a family looking to be from out of town, and take them up the elevators to the top of the Bradley Tower to see the best view of the city. Countless times.

He wanted people to go home and tell their friends L.A. was a great city – even the councilmember’s gave personal tours. He made everyone feel welcome, she says, and was never too busy to give them his time.

Rodriguez knew all the stories, she had seen them everyday working with Tom. But, she didn’t know the last story – the one she swore to Tom’s widow, Brigid, that day her husband was trying to tell her right there at his own funeral. He wasn’t done.

“I instructed my staff to draw up a motion I could present to City Council,” says Rodriguez who represents the 7th District, the northeast San Fernando Valley. “We needed to memorialize him, let people continue to hear his voice.”

She had city tech workers and the people working at channel 35, the city’s TV station, get all the old clips of Tom, and splice them into a message from him to keep the faith.

Thurston Owl III, a great horned owl, keeps an eye on councilman Tom LaBonge at the L.A. Zoo. The new L.A. Zoo parking lot is a $13.9-million stormwater improvement funded by the voter-approved Proposition O Clean Water Bond. The project implemented best management practices such as various types of permeable pavement, bioswales, recycled water for irrigation and other green elements to reduce the amount of runoff that flows to the Los Angeles River. It also enhanced the L.A. Zoo entrance by planting native trees, grasses and shrubs and installing educational signage along the promenade. Los Angeles, CA 4-7-2011. (John McCoy/staff photographer)

Then, she gave it to the folks running MyLA311 – (213) 473-3231- the call center that connects the residents of L.A. to more than 1,500 city services.

Now, every time someone in this city who cares, calls to report trash being dumped, potholes going unfilled, graffiti covering walls, and all the things that make living in an urban metropolis a daily challenge, the voice they hear while on hold is Mr. Los Angeles.

Tom LaBonge, back in his own words, inspiring them to continue to make Los Angeles a cleaner, better place to live. Reminding them of what he always told people he met everyday in his job working for this city for 40 years.

“Let’s continue to enjoy and love Los Angeles.”

They weren’t just words to Tom LaBonge. They were his life.

Dennis McCarthy’s column runs on Sunday. He can be reached at dmccarthynews@gmail.com.

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